Friday, July 23, 2010

Dailure-Doing for Others

Yesterday, I had a doctor's apointment, and a meeting scheduled right after. I was very impatient and felt that I should probably re-schedule (rather than wait for an hour and a half). When I told the nurse, she said, "we will try and get you out for your meeting and it's better to wait because the insurance you have may not cover after August 1st". So, by the time I made it into the doctor's office I was more than tense, I was tense and upset. I really like my doctor, she's got great bedside manner, and the thought of not being able to go to her.... Needless to say by the time she made it into the office I was on edge (literally on the edge of the table ready to make tracks out of her office). But she started talking to me, asking me what was going on and we began a rather lengthy discussion, mostly about her kids. She told me that she was "overwhelmed by her children". Both are in college and she felt that they "took advantage of her". I basically asked her questions and told her how I might handle the situation. She said, "you don't know how happy I am that you came in today. You were meant to be here." She hugged me and thanked me (about 6 times). When I went out, to the front desk, to make my co-payment, the nurse said, "she is not charging you, apparently you counselled her and she's grateful". I wasn't expecting that and it made me feel 'good' that I had helped, in a small way.


Sally said...

I've always said that you are a good listener, Hope. Actually, you're the best listener I know. You REALLY listen because you are truly interested and truly care. I'm sure you gave her great, sensible advice about her kids.

Hope Torrents said...

I feel the same way about you, Sally! You are a great listener and a great friend. I think I've learned a lot, from you, about how to 'raise' kids and for that, I'm truly grateful. "It takes a village" (in Spain).